Privacy Policy
PRIVACY POLICY
Cavalry insists upon the highest standards for secure transactions and the protection of your personal information. Please read the following statement carefully to understand our information-gathering and data practices.
Note: Our Privacy Policy is subject to change at any time without prior notice. We encourage you to review this policy periodically to stay informed of any updates.
Cavalry is committed to protecting and safeguarding your privacy. This Privacy Policy describes the types of personal information collected on www.bycavalry.com, how we use that information, and with whom we may share it. It also describes the security measures we take to protect your data, and how you can access, modify, or delete your personal information at any time.
By using this Website, you expressly consent to our use and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use or access our Website.
COLLECTION OF PERSONAL INFORMATION
Cavalry limits data collection to what is necessary to provide accurate and efficient service. Most information we collect is basic and required to complete a purchase, process a refund, or deliver your order. Examples of information we may collect include:
- Full name and delivery address
- Phone number and email address
- Order details and purchase history
- IP address, browser type, and device/operating system information
- Language preference and browsing behaviour on our Website
We will never sell, distribute, or lease your personal information to third parties for their own marketing purposes without your explicit consent.
We may automatically track certain information based on your behaviour on our Website to conduct internal research on user demographics, interests, and preferences. This data is compiled and analysed in aggregated form to improve our services and user experience.
PAYMENT INFORMATION
Cavalry does not collect or store any credit card, debit card, UPI, or banking information. All payment data is transmitted directly and securely through our third-party payment gateway provider to the relevant payment network or bank. We have no access to your financial credentials.
ACCOUNT REGISTRATION
To access certain features of the Website, you may register and create an account at no cost. Registration may require your name, email address, and a password. You are solely responsible for maintaining the confidentiality of your password. Do not share your password with any third party. If you believe your password has been compromised, change it immediately. Cavalry is not liable for any loss resulting from unauthorized use of your account.
TECHNOLOGIES WE USE
We use various technologies to collect information about your visit to our Website, including the referring URL, IP address, browser type and language, and the date and time of your request. This helps us enhance and personalise your experience.
Cookies
We use "cookies" — small files placed on your device — to analyse web page flow, measure promotional effectiveness, and improve trust and safety. Cookies allow you to stay logged in during a session and help us display content relevant to your interests. Most cookies are session-based and are deleted automatically when you close your browser. You may decline cookies through your browser settings, though doing so may limit certain features of the Website.
Web Beacons & Tracking
We may use web beacons (also known as clear GIFs or pixel tags) and tracking links embedded on our Website pages. These are often used alongside cookies to track customer responses to promotions, improve targeting, and enhance usability. Declining cookies may prevent web beacons from relaying certain information.
HOW WE USE YOUR INFORMATION
We use your personal information to:
- Process and fulfil your orders and deliver products to you
- Send order confirmations, shipping updates, and delivery notifications
- Respond to customer service requests and resolve disputes
- Detect, prevent, and investigate fraud or other illegal activity
- Improve our Website, products, and services based on usage patterns
- Personalise your experience and suggest relevant products
- Send promotional communications (with your consent, and with an option to opt out)
- Enforce our Terms & Conditions and other policies
- Comply with applicable legal obligations
MARKETING COMMUNICATIONS
If you provide your email address, we may send you newsletters, product updates, promotional offers, and event information. You may unsubscribe at any time by clicking the "Unsubscribe" link in any marketing email or by updating your preferences in your account profile.
SMS / WhatsApp
If you provide your mobile number, we may send you SMS or WhatsApp messages with order updates, product information, or promotional content. Cavalry will never send unsolicited messages. Cavalry does not charge for these messages, though your mobile service provider may apply standard charges.
Service Communications
Regardless of your marketing preferences, Cavalry may contact you with service-related communications such as order confirmations, account verification, shipping notifications, and responses to your queries. These communications are essential to providing our services.
SHARING OF PERSONAL INFORMATION
Cavalry may share your personal information in the following circumstances:
- Service Providers: We may share your data with trusted third-party companies who perform functions on our behalf, such as logistics and courier partners, payment processors, email service providers, web hosting companies, and customer support tools. These parties are only permitted to use your data to perform their services for us.
- Legal Compliance: We may disclose personal information if required by law, court order, or government request, or when we believe disclosure is necessary to protect the rights, property, or safety of Cavalry, our customers, or others.
- Business Transfer: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, who will be bound by this Privacy Policy.
- Affiliates: We may share data with affiliated entities for purposes such as fraud prevention, abuse detection, and co-branded service delivery.
We will not share your personal information with unrelated third parties for their own marketing without your explicit consent.
DATA SECURITY
Cavalry employs commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you in accordance with applicable law.
DATA RETENTION
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we will securely delete or anonymise it.
CHILDREN'S PRIVACY
The Cavalry Website is not directed at persons under the age of 18. We do not knowingly collect personally identifiable information from minors. If you are under 18, you may browse our Website but must not submit any personal information or place orders without parental supervision. If we become aware that we have inadvertently collected personal information from a person under 18, we will promptly delete it from our records.
THIRD-PARTY LINKS
Our Website may contain links to third-party websites. Cavalry is not responsible for the privacy practices or content of any linked sites. We encourage you to review the privacy policies of any third-party websites you visit. The inclusion of any link does not imply endorsement by Cavalry.
THIRD-PARTY ADVERTISING
We may use third-party advertising platforms (such as Google Ads or Meta Ads) to serve advertisements. These platforms may use non-personally identifiable information about your visits to our Website and other websites to display relevant ads. Cavalry does not share your name, address, email, or phone number with these platforms for advertising purposes.
YOUR RIGHTS & CHOICES
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal obligations)
- Opt out of marketing communications at any time
- Withdraw consent for data processing where consent was the legal basis
To exercise any of these rights, please contact us at reachcavalry@gmail.com. We will respond within a reasonable timeframe.
OUR RIGHTS
Cavalry reserves the right to monitor its Website and disclose any content or communications as required by law, to operate the Website, or to protect our rights and the rights of our users. We reserve the right to suspend or terminate your access to the Website for any conduct that violates applicable laws or our policies. We also reserve the right to refuse service or limit order quantities where resale intent is suspected.
POLICY UPDATES
This Privacy Policy may be updated from time to time. We will not reduce your rights under this policy without your explicit consent. Any changes will be posted on this page. For significant changes, we may also notify you by email or through a prominent notice on our Website.
CONTACT US
If you have any questions, concerns, or feedback about this Privacy Policy or how we handle your data, please reach out to us:
Email: reachcavalry@gmail.com
